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Users hesitant of the service have the ability to view the success stories of couples “matched” on e Harmony.In order to submit a question or concern by email, customers must register their account or submit a valid email address.Touted as being responsible for approximately 5% of the marriages in the United States, e Harmony is one of the leaders in online dating and matchmaking.

When submitting a question, the typical response time is 24 hours.We sent an email asking if a credit card is required for service. Contacting e Harmony was not a difficult as several online forums suggest.We called and within less than a minute, we were speaking with a customer service representative.An updated feature allows users to personalize the experience by selecting various nationalities.The website also provides a blog featuring advice as well as tips to successful encounters.

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